---
title: Agentify the workflows that run your business
description: Second Shift Agents builds supervised AI agents for real supply-chain workflows.
canonical: https://www.secondshiftagents.com/
last-updated: 2026-08-25
---

# Agentify the workflows that run your business.

Second Shift Agents builds supervised AI agents that run real supply-chain
workflows — order entry, customs filings, freight booking, follow-ups — inside
the tools you already use. Your people keep the judgment calls, the
relationships, and the work only humans can do.

One workflow first. Human approval on every consequential step.

Developer and agent interfaces are documented at
https://www.secondshiftagents.com/docs.

## Work we are agentifying right now

**Customs entry filing** (freight forwarding, client engagement)

- Shipment docs arrive in the client's mailbox
- Agent extracts the entry data and drafts the filing in the client's existing filing platform
- HOLD — a human reviews and releases every entry
- Status and paper trail written back where the team already looks

**Wholesale order-to-ship** (appliance distribution, client engagement)

- Purchase order lands in the sales inbox
- Invoice drafted with that customer's own pricing
- HOLD — payment confirmed before fulfillment moves
- Sales order created against live warehouse inventory
- LTL freight quoted and booked; BOL goes to the warehouse

**ICP sales prospecting** (verified outreach lists, internal system)

- Ideal customer profile defined with the sales team
- Prospects discovered and enriched from primary sources
- Every email verified before it ships
- Briefed lists with evidence — not raw scrapes

**Field sales routing** (in-person sales ops, internal system)

- Accounts tiered and clustered by geography
- Drive-time-aware routes planned for each day
- Field notes captured back into the account record

## The point

Automation isn't about headcount. It's about attention. Every hour your team
spends retyping a purchase order into three systems is an hour not spent with
a customer. Agents run the paperwork while your people do the things that
can't be automated — sales, relationships, product, design, judgment.

## Beyond your four walls

Your biggest bottlenecks aren't even yours. Supply chains break between
companies — the carrier who confirms late, the dispatcher who never picks up,
the status nobody sends. Agents don't mind the chasing. Example: dispatch
reliability for brokers — loads tendered and capacity confirmed without phone
tag, check calls and ETAs chased automatically, delays surfaced hours earlier.

## How we work

1. **We learn one workflow.** We embed with the person who actually does the
   work and watch how it really moves.
2. **We agentify it, with gates.** An agent takes over the mechanical work
   inside your existing tools; consequential steps hold for human approval.
3. **We expand from there.** Agents accumulate your organization's context — a
   second brain that makes the next automation faster than the last.

We work inside the tools you already use: Outlook, Gmail, Excel, Google
Sheets, Google Drive, QuickBooks, Monday.com, Slack, Zoho, your TMS, your ERP.
No rip-and-replace.

## Book a working session

Thirty minutes, no deck. Bring us one workflow and we'll tell you if an agent
can run it.

- Email: agent@secondshiftagents.com
- Form: https://www.secondshiftagents.com/#book
- Agents may also submit on a client's behalf: `POST /api/booking` with JSON
  `{"name", "email", "company", "focus", "times"}`. Every booking holds for
  owner confirmation; the requester is emailed the confirmed time.
- MCP server (Streamable HTTP): https://www.secondshiftagents.com/mcp — tools
  `about_second_shift` and `book_working_session`. Server card:
  https://www.secondshiftagents.com/.well-known/mcp/server-card.json
- A2A endpoint: https://www.secondshiftagents.com/a2a/v1 — agent card:
  https://www.secondshiftagents.com/.well-known/agent-card.json

## Trust and contact

- About Second Shift Agents: https://www.secondshiftagents.com/about
- Contact and safe submission guidance: https://www.secondshiftagents.com/contact
- Developer portal, authentication, and version policy:
  https://www.secondshiftagents.com/docs
- Zero-auth, no-write sandbox: https://www.secondshiftagents.com/sandbox
- Workflow-scoped pricing: https://www.secondshiftagents.com/pricing
- Privacy notice: https://www.secondshiftagents.com/privacy
- API deprecation policy: https://www.secondshiftagents.com/api-versioning